Cookie Policy
Last updated: 24 April 2026
This Cookie Policy explains how Shanti-Som Wellbeing Retreat ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website www.shantisom.com. It explains what these technologies are, why we use them, and your rights to control our use of them.
1. What are cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies can be "persistent" (they remain on your device until they expire or you delete them) or "session" cookies (they are deleted when you close your browser).
2. Legal basis for processing
We process your personal data through cookies based on the following legal grounds under Article 6 of the EU General Data Protection Regulation (GDPR) and the Spanish Ley Orgánica 3/2018 de Protección de Datos (LOPDGDD):
- Strictly necessary cookies: These are essential for the website to function and cannot be switched off. They are set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms. No consent is required (Article 6(1)(f) GDPR — legitimate interest).
- Preference, statistics, and marketing cookies: These are only placed after you have given your explicit consent via our cookie consent banner (Article 6(1)(a) GDPR — consent). You may withdraw your consent at any time.
3. Types of cookies we use
3.1 Strictly necessary cookies
These cookies are essential for the website to function properly. They enable basic features such as page navigation, secure access, and remembering your cookie consent preferences. Without these cookies, the website cannot function correctly. These cookies do not store any personally identifiable information.
3.2 Preference cookies
Preference cookies enable the website to remember information that changes the way the website behaves or looks, such as your preferred language or the region you are in.
3.3 Statistics cookies
Statistics cookies help us understand how visitors interact with the website by collecting and reporting information anonymously. This helps us improve the structure and content of the website. We use Google Analytics 4 (GA4) for this purpose, which collects data such as the number of visitors, the pages they visit, the time spent on each page, and the source of their visit.
3.4 Marketing cookies
Marketing cookies are used to track visitors across websites. They are set by third-party advertising partners and are used to build a profile of your interests and show you relevant advertisements on other sites. We may use services from Google Ads, Meta (Facebook/Instagram), and other advertising platforms.
4. Third-party cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. The third-party providers include:
- Google (Analytics, Ads, Tag Manager): Privacy Policy
- Meta (Facebook, Instagram): Privacy Policy
- Mews (Booking Engine): Privacy Policy
- HubSpot (Forms, CRM): Privacy Policy
- Cookiebot (Consent Management): Privacy Policy
5. How to manage your cookie preferences
When you first visit our website, a cookie consent banner will appear asking for your permission to set non-essential cookies. You can choose to accept all cookies, deny all non-essential cookies, or customise your preferences by category.
You can change or withdraw your consent at any time by clicking the cookie icon (privacy trigger) in the bottom-left corner of any page, or by clicking the button below:
You can also control cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites. Please note that disabling cookies may affect the functionality of the website.
6. Data retention
Cookie consent preferences are stored for 12 months. After this period, you will be asked for your consent again. Individual cookie retention periods vary by cookie and are listed in the cookie declaration table below.
7. Your rights under GDPR
Under the GDPR, you have the following rights regarding your personal data processed through cookies:
- Right of access — You can request information about the personal data we process through cookies.
- Right to rectification — You can request correction of inaccurate data.
- Right to erasure — You can request deletion of your data. You can also delete cookies directly from your browser.
- Right to restrict processing — You can request that we limit how we use your data.
- Right to data portability — You can request a copy of your data in a machine-readable format.
- Right to object — You can object to the processing of your data for specific purposes.
- Right to withdraw consent — You can withdraw your cookie consent at any time using the methods described in Section 5.
To exercise any of these rights, please contact us using the details in Section 9.
8. Updates to this policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in legislation, or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically. The "Last updated" date at the top of this page indicates when it was last revised.
9. Contact us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Shanti-Som Wellbeing Retreat
Llanos de Purla Km 22, 29110 Monda, Málaga, Spain
Email: info@shantisom.com
Phone: +34 952 864 455
You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos — AEPD) at www.aepd.es.
10. Cookie declaration
The following is an automatically generated and maintained list of all cookies used on this website, provided by our consent management platform Cookiebot. This list is updated each time Cookiebot scans our website.
