Terms & Conditions
WHAT IF i need to cancel?
If you wish to cancel your Retreat, Course or Clinic then cancellation charges will apply. They are calculated as shown below as a percentage of the purchase price as stated in your invoice confirmation. The date we receive your written notification of cancellation is the date we will use to calculate your appropriate charge.
WHY DO you need my credit card info?
After you have made an enquiry, we will endeavour to send you a quotation along with a copy of standard terms and conditions as soon as practicable. A contract will exist once we have received the stated payment from you or your group and we have issued a confirmation invoice. Please check our confirmation invoice carefully and advise us of any inaccuracies within 3 days of receipt. We regret we cannot accept liability if we are not notified within this period. In order to book a Retreat with us we require a full payment. Please note that we retain the right to vary this amount as we see appropriate. We reserve the right to decline any booking at our discretion. In case of Venue Hire we shall hold your deposit payable towards the full cost of the Retreat or Programme. The full cost of the Course or Retreat is payable fulliy in order to have full confirmation of the booking.
is this liable?
Shanti-Som Wellbeing Retreat has no liability for any act, omission or default, whether negligent or otherwise, of airlines, car rental operators, ferry companies, hoteliers, tour operators or any other supplier. We have no liability for any loss or damage occasioned by the negligence, act or omission of any supplier or other third party. We reserve the right to cancel or modify itineraries or bookings where circumstances require. In circumstances where liability of Shanti-Som Wellbeing Retreat cannot be excluded, such liability is limited to the value of the purchased Course, Retreat or Clinic. All day time and night time activities, sports and transportation organised for you by Shanti-Som Wellbeing Retreat are undertaken at your own risk, we accept no responsibility or liability for any illness, personal injury or death caused to you or a fellow participant. If you are late for transfers then you will be liable to pay any additional costs which occur as a result of your lateness. We are not responsible for you missing any transportation as a result of your own lateness.